shipping policy
Once your purchase has been completed, you agree to the Shipping Policy stated below.
Delivery please note that we cannot be held responsible for damage once you have signed and accepted delivery. Signing unchecked delivery notes will not be accepted in the case of a claim.
(1) All deliveries can take up to 5-7 working days, but all stock products are usually dispatched within a few days. Delivery time after collection from Mirrorzone depends on courier and location. Should you need any item for a specific date please contact us prior to purchase to confirm we can get it to you on time. If an item is out of stock we will require approximately 9-10 weeks for delivery of this item. We will notify you by email should this occur. Please note that following this your order can be tracked by using the the 'Track My Order' page which will give you an updated, estimated delivery date.
While we will make every effort to ensure that your mirror is dispatched to you as soon as possible, please note that because of the current extenuating circumstances as a result of COVID-19, delivery dates from our English suppliers may change. We will however, keep you posted as soon as we are notified of any changes to delivery dates by updating the 'Track My Order' page.
(2) No liability will be attached to Mirrorzone if delivery periods or dates are not met for any reason beyond our control. We at Mirrorzone will do our very best to deliver our products as soon as possible to you.
(3) Claims for non-delivery must be notified to Mirrorzone within 7 days.
(4) Claims for damaged goods on delivery must be notified to Mirrorzone within 24 hours by email stating any damages and/or defects of the goods received from the courier.
(5) If your property has any access restrictions you should inform us of this as soon as possible.
(6) Every effort shall be made by Mirrorzone to deliver the goods at the price quoted. However, Mirrorzone reserve the right to alter the price in the event of any increase in tax variations, freight or carriage charges, insurance charges or any other charges which may apply to the goods being delivered.