Terms and Conditions

  1. All orders are subject to these conditions unless otherwise agreed.  All goods are subject to availability.  If you do not understand any of the following please email or telephone us.
  2. These conditions represent the entire conditions of sale and nothing shall operate to in any way alter or vary the conditions without the prior approval of Mirrorzone.
  3. Acceptance of goods by the customer shall be conclusive evidence before any court of arbitrator that these conditions apply.
  4. Mirrorzone reserves the right to change the conditions without prior notice.  Customers are advised to check for any variations to the conditions before an order.


RETURNS/CANCELLATIONS

We hope that you are happy with your purchase but should you wish to return any item to us, we will be happy to refund or exchange a product subject to the following conditions.

  1. The goods must not have been installed.
  2. Returned goods will only be accepted if they are returned in their original packaging, unused and with all instruction manuals and returned within 7 working days after delivery.
  3. If you exercise your right to cancel after the goods have been delivered you will be responsible for returning them at your own cost and must be in re-saleable condition.  On return of the cancelled goods, after checking that they are in re-saleable condition your refund will be processed with-in 7 days.
  4. Customers are responsible for obtaining proof of delivery and receipt of returned goods.
  5. Before returning any goods the customer must contact Mirrorzone by telephone.
  6. Special order goods made to your own specification cannot be returned unless faulty.  In the case of a fault to the special order item, a replacement will be supplied, provided we accept it here at Mirrorzone.
  7. All refunds will be issued upon receipt of returned goods.
  8. Where applicable postal or carriage charges are not refunded in the event of a customer returning goods and are the responsibility of the customer.

ORDERS 

  1. All prices on our website, leaflets and promotional material are in EUROS and are INCLUSIVE of VAT at the current rate.  Prices will be increased or decreased according to any increase/decrease in VAT charges or manufacturers prices.  Mirrorzone reserves to right to amend prices to correct errors or omissions.
  2. Mirrorzone reserves the right to change the advertised price before you place an order.
  3. No charge is made to the customer for credit or debit payments.
  4. Mirrorzone reserves the right to refuse any order.
  5. Orders are accepted on the basis the customer has read and accepted these conditions.
  6. To make a purchase through our site, the customer must provide your real name, phone number and other requested information as indicated.  When ordering items, the customer will be required to provide payment details through PAYPAL, which is a secure online payment company. 

BASIS OF THE SALE

  1. Any advise or recommendations given by any member of staff at Mirrorzone as to the storage, applications of use of the goods which is not confirmed in writing by the Mirrorzone is followed or acted upon entirely at your own risk, and accordingly Mirrorzone shall not be liable for any such advise or recommendations which is not so confirmed.
  2. Due to photography, colours will sometimes be slightly different to those as they appear on our website. All sizes are approximate.                 

DELIVERY

PLEASE NOTE THAT WE CANNOT BE HELD RESPONSIBLE FOR DAMAGE ONCE YOU HAVE SIGNED AND ACCEPTED DELIVERY.  SIGNING UNCHECKED ON THE DELIVERY NOTES WILL NOT BE ACCEPTED IN THE CASE OF A CLAIM.
 

  1. All deliveries can take up to 10-15 working days, but all stock products are usually dispatched within a few days.  Delivery time after collection from Mirrorzone depends on courier and location.  Should you need any item for a specific date please contact us prior to purchase to confirm we can get it to you on time.         If an item is out of stock we will require approximate of 3 WEEKS for a delivery of this item.  We will notify you by telephone should this occur.
  2. No liability will be attached to Mirrorzone if delivery periods or dates are not met for any reason beyond our control.  We at Mirrorzone will do our very best to deliver our products as soon as possible to you.
  3. Claims for non-delivery must be notified to Mirrorzone within 7 days.
  4. Claims for damaged goods on delivery must be notified to Mirrorzone within 24 hours by telephone stating any damages and/or defects of the goods received from the courier. 
  5. If your property has any access restrictions you should inform us of this as soon as possible.
  6. Every effort shall be made by Mirrorzone to deliver the goods at the price quoted, however, Mirrorzone reserve the right to alter the price in the event of any increase in tax variations, freight or carriage charges, insurance charges or any other charges which may apply to the goods being delivered.

PRIVACY

We at Mirrorzone are aware that fraud on the internet is a growing concern and that sensitive information passed over the internet needs and must be dealt with great care.

We will never sell, rent or give away any personal information you disclose intentionally or unintentionally while shopping with us.  We strictly use your information for processing orders and following up with you. 

NO BANK OR CARD INFORMATION IS HELD ON ANY OF OUR CUSTOMERS. 

WARRANTY AND LIABILITY

Mirrorzone shall make every reasonable effort to have repaired or replaced free of charge any goods which are, or become, defective through any fault in design, material or workmanship in the manufacture.  You should notify Mirrorzone of any such defects immediately should this occur.

Mirrorzone shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, failure to follow Mirrorzone’s written instructions, misuse or alteration of goods without Mirrorzone’s approval.

Mirrorzone shall not be liable to you or be deemed to in breach of the contract by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the goods, if the delay or failure was due to any cause beyond Mirrorzone’s reasonable control.

LAW

The contract shall in all respects be construed and shall operate as an Irish contract and in conformity with the laws of the Republic of Ireland.